Creating a Pet-Friendly Hospital, Animal Shelter, or Petcare Business (Lecture)


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Creating a “pet-friendly” hospital, shelter, or petcare business is a simple and inexpensive path to improved efficiency, increased staff safety, happy pets, and clients who feel a bond with your business. Learn how in this fun and fascinating DVD taken from a half-day seminar given by veterinarian and animal behaviorist Dr. Sophia Yin, author of The Small Animal Veterinary Nerdbook and Low Stress Handling, Restraint and Behavior Modification of Cats and Dogs.

Stream On Vimeo Here

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Many pets arrive at hospitals, shelters, and groomers afraid and confused. Careless or unskilled handling of these animals can often lead to negative consequences such as:

  • Dog and cat bites and scratches (the top cause of worker compensation claims in veterinary hospitals and shelters).
  • “Difficult” pets are time consuming to treat.
  • Clients lose confidence in petcare professionals they see struggling to control their pets.
  • Hospital staff may unknowingly send animals away medically improved, but behaviorally worse.
    • This can leave patients more fearful of veterinary visits, or even more fearful of people in general.

But it doesn’t have to be this way!

The Creating a Pet-Friendly Hospital, Animal Shelter, or Petcare Business DVD teaches you how to enhance your practice by making dogs and cats feel secure both on the ride to the hospital, in the waiting room, in the exam room, and during treatments. Through Dr. Yin’s lectures you’ll gain confidence in your handling skills, increase credibility with your clients, and establish a more caring connection with your patients.

  • Learn how to greet pets appropriately.
  • Learn how to handle pets with finesse instead of force.
  • Learn how to recognize when pets are fearful and about to bite.
  • Learn how to understand what you inadvertently may be doing to increase their fear.
  • Learn techniques to train animals to enjoy procedures they once feared.

This DVD can also assist Rescue staff dealing with scared dogs and cats to help make their transition back to a normal life a lot easier!

Lectures include:

  • Recognizing Brewing Fear and Aggression in Dogs and Cats
  • Rapid Reversal of Fear and Aggression in Dogs and Cats
  • Low Stress Handling and Restraint of Difficult Dogs and Cats

Praise for Creating a Pet-Friendly Hospital, Animal Shelter, or Petcare Business:

I recommend that all businesses that handle animals limit their ability and protect their staff, clients and themselves by learning from and using the extraordinary principles available in Dr. Yin’s Low Stress Handling video training materials.

James F. Wilson, DVM, JD

Best For:

  • DVM
  • Veterinary Technicians
  • Shelter staff
  • Large Rescue group volunteers
Stream On Vimeo Here

Veterinary Medical Professionals can earn CEs for this DVD by taking our online DVD-CE course here.

Additional information

Weight 2.875 oz
Dimensions 8 × 5.5 × 0.75 in